Exchange

Exchange Policy

At Fashion Field, we ensure that every purchase you make is a delightful experience. We understand that sometimes, your preferences may change, or the product may not meet your expectations. That's why we have a flexible exchange policy in place to make the process easy for you.



Customer-Requested Exchanges:

If you receive a product and decide that it doesn't meet your expectations or simply doesn't suit your preferences, you have the option to exchange it. However, please note the following:

●     You must initiate the exchange process within 7 days from the date of delivery.

●     If the exchange request is due to your choice or a change of preference, you will be responsible for covering the delivery charge associated with the exchange.

Fashion Field's Responsibility:

If the reason for exchange is a mistake on our part, such as sending the wrong product or a defective item, Fashion Field will take full responsibility. In such cases:

We will cover the delivery charge for the exchange.

General Exchange Guidelines:

●     The product must be in its original condition, with all tags and packaging intact.

●     Please ensure that the item is unworn and unused.

Important Note:

Exchanges must adhere to the 7-day timeframe mentioned above. After this period, exchange requests will not be applicable.

At Fashion Field, we are committed to providing a seamless exchange process that aligns with your needs and preferences. Your satisfaction is our priority, and we hope this policy empowers you to make the best choices for your style. If you have any questions or require assistance, our dedicated customer support team is here to help. You can reach us at:

Email: support@fashionfield.com

Phone: 09612250250

Thank you for choosing Fashion Field as your fashion partner.