Happy Returns

Happy Returns - Your Satisfaction Guaranteed

At Fashion Field, we want you to be delighted with your purchases. We understand that sometimes products may not meet your expectations or preferences. That's why we've introduced our "Happy Returns" policy, allowing you to return products within 7 days of receiving them. Our goal is to ensure your satisfaction and provide a hassle-free return process. Here's how it works:

Return Guidelines:

Time Frame: You have 7 days from the date of delivery to initiate a return.

Product Condition: Items must be unused, in their original packaging, and in the same condition as received.

Valid Reasons: You can return products for reasons such as wrong size, color discrepancy, damaged or defective items, or if the product doesn't match the description.

How to Initiate a Return:

Contact Us: Reach out to our customer support team via email at support@fashionfield.net or call to initiate the return process. Please provide your order number and a description of the reason for return.

Approval: Our team will review your request and provide you with instructions on how to proceed if the return is approved.

Packaging: Pack the items securely in the original packaging. Include all accessories and tags.

Return Shipment: Ship the package to the designated address provided by our customer support team. You'll be responsible for the return shipping cost.

Refund or Exchange:

Once we receive and inspect the returned items, we'll process your request based on your preference:

Refund: If you choose a refund, we will initiate the process, and the refunded amount will be credited to your original payment method.

Exchange: If you prefer an exchange for a different size or color, we'll arrange for the replacement product to be shipped to you.

Important Notes:

Please ensure the return is initiated within 7 days of receiving the product. We recommend using a reliable shipping method with tracking to ensure safe return delivery. Products returned without proper communication or not meeting the return guidelines may not be accepted. The "Happy Returns" policy applies to items purchased through our website or social media platforms.

At Fashion Field, your satisfaction is our priority. We believe in creating a shopping experience that leaves you happy and confident with your choices. If you have any questions or need assistance with a return, please contact our customer support team. We're here to make sure your shopping experience is truly enjoyable.