FAQ

Welcome to our Frequently Asked Questions (FAQ) section. Here, we've compiled answers to common queries to help you navigate your shopping experience with Fashion Field. If you don't find the information you're looking for, feel free to reach out to our customer support team for further assistance.

1. How can I place an order?

You can place an order through our website by adding desired items to your cart and proceeding to checkout. You can also place orders through our social media platforms or by calling our customer support team.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery as a payment option. You can pay in cash when your order is delivered to your doorstep. This service is available nationwide, with delivery charges applicable outside Dhaka.

3. What payment methods do you accept online?

We accept online payments through credit cards, debit cards, mobile banking services (bKash, Rocket, Nagad), and various online wallets. These options provide secure and convenient payment methods.

4. How can I track my order?

You can track your order using the unique order number provided to you. Visit our Order Tracking page, enter your order number, and receive real-time updates on your order's status.

5. What is the delivery time for orders?

Delivery times vary depending on your location and the product availability. Our team will provide you with an estimated delivery time when you place your order.

6. Can I return or exchange products?

Yes, we have a return and exchange policy. If you're not satisfied with your purchase, please review our Return and Exchange Policy on our website or contact our customer support team for assistance.

7. How do I contact customer support?

You can reach our customer support team by emailing support@fashionfield.net or calling Our team is ready to assist you with any inquiries or concerns.

8. Do you offer international shipping?

Currently, we offer shipping within Bangladesh. We do not offer international shipping at this time.

9. How do I stay updated with your latest products and offers?

Follow us on our social media platforms (Facebook, Instagram, Twitter) and subscribe to our newsletter to stay informed about our latest products, promotions, and offers.

10. Can I cancel my order?

You can cancel your order before it's shipped. Contact our customer support team as soon as possible to request a cancellation.